A doctor I know gets ten minutes with each patient. Sometimes less. In that ten minutes he has to read the file, build rapport, draw out the real problem, examine, diagnose, treat, document, and book the follow-up
Most business owners never ask themselves that question. Not honestly. They have a sense of whether
There is a type of leader who is always on. Always available. Always firefighting. They pride themselves on it. The first in, last out. Running on coffee and willpower. And they genuinely believe this is what high performance looks like.
You started the business because you were good at something. Genuinely good. You had the skill, the passion, the drive. You knew the product better than anyone. And when you opened the doors, that expertise was your biggest asset.